New Signage

I have just made a video on Animoto called "New Signage quick peek"

Huge thanks to Paul Tebble and his team of Crescent Signs in Newbury for an outstanding piece of work

Paul Tebble

Crescent Signs Ltd

Tel: 01635 48606

I am also working on our latest newsletter to be published in June and I will be announcing the date of our celebration open day and prize draw soon too. (Possibly Friday 17th June)

Dispatches - The Truth About Your Dentist - Channel 4

Dispatches - The Truth About Your Dentist - Channel 4
23rd May 2011

It certainly is not the truth about this dentist!

There are over 24,000 dentists working in the UK profession in over 10,000 practices.
Tonight's programme featured less than 6 practices and less than 10 dentists who allegedly were “gaming the system.”
If these allegations are true, we are as shocked and upset as you are.
Programmes like Despatches are there to expose the malpractice of all in the professions and business – bankers, politicians, business leaders, celebrities, healthcare professionals and others.
They do so in order to sell programming and advertising – so the more outrageous the better – if you dig deep enough you will always find a story.

Here at Newbury Smilemakers we are very proud of our team, our standards of customer service and clinical care.

We hope that watching the practices and individuals featured in the Despatches programme will have demonstrated the investment that we make in our dental practice, the care that we extend to our patients and the difference that we provide.

The truth about us is that we do care.

(with thanks to Chris Barrow as I missed the program!)

#dentistry Relaxing and playing grandad- or will be soon after successful course yesterday in #Newbury www.theracoach.blogspot.com

All systems go 4 tomorrow teaching dental teams the "happy air" sedation method for overcoming dental anxiety. www.the-ra-coach.co.uk

Why was yesterday such a good day for us? http://ow.ly/4MAqa

Today was a good 'un. This letter, from one of my young adult patients, greeted my return from the Bank holidays. He now lives in London hence the apologetic opening.

For the technically minded, I used a 'Stick-tech" bridge to replace his two upper front teeth damaged  when he was assaulted as a teenager. These are "glued" to the backs of the adjacent teeth.  He knows that he may need dental implants when he is older. It was very nice of the new dentist to be so complementary.

At the end of the day, Chris and I  got hugs from 2 patients. One, a referral from another dentist to remove 4 teeth for orthodontic purposes for her daughter. The referring dentist had tried twice with local anaesthetic injections but had to give up.   With our magic "R.A." and "The Wand®", it all went perfectly today and mum, who watched throughout, just had to give me a hug! She has promised a testimonial too, which will be nice.

The other followed an after-hours interview with a prospective patient in need of some denture rehabilitation. She has opted for "Twighlight Sleep" or intravenous sedation, to overcome her deep anxiety. She hasn't seen a dentist for years, thought Chris was an Angel (well she is really) and I was marvellous. Let's hope we can live up to expectations. We will certainly try. 

If you think that any of the above may apply to you and that we may be able to help, please don't hesitate. Pick up the phone and speak to Chris on 01635 47757