Our latest testimonial

This testimonial arrived in March 2012. It has been a real privilege looking after Sean.

" I'm sorry to say that the time has come for me to find a dentist closer to home. Now I am living in Yorkshire and running my own company, it is just too difficult to make time to travel down (and justify the fuel cost in doing so!).

I want to say a big thank you to you both for looking after my teeth for the last 20 plus years. I can only hope my new dentist is half as good as you Richard... 

I would like to wish you all the very best for the future, both professionally and personally.

Kindest regards

Sean Hulm"

Today was a good 'un. This letter, from one of my young adult patients, greeted my return from the Bank holidays. He now lives in London hence the apologetic opening.

For the technically minded, I used a 'Stick-tech" bridge to replace his two upper front teeth damaged  when he was assaulted as a teenager. These are "glued" to the backs of the adjacent teeth.  He knows that he may need dental implants when he is older. It was very nice of the new dentist to be so complementary.

At the end of the day, Chris and I  got hugs from 2 patients. One, a referral from another dentist to remove 4 teeth for orthodontic purposes for her daughter. The referring dentist had tried twice with local anaesthetic injections but had to give up.   With our magic "R.A." and "The Wand®", it all went perfectly today and mum, who watched throughout, just had to give me a hug! She has promised a testimonial too, which will be nice.

The other followed an after-hours interview with a prospective patient in need of some denture rehabilitation. She has opted for "Twighlight Sleep" or intravenous sedation, to overcome her deep anxiety. She hasn't seen a dentist for years, thought Chris was an Angel (well she is really) and I was marvellous. Let's hope we can live up to expectations. We will certainly try. 

If you think that any of the above may apply to you and that we may be able to help, please don't hesitate. Pick up the phone and speak to Chris on 01635 47757

Nice new testimonial

Dear Richard,
Many thanks for all your hard work, patience and perseverence. I hope that this testimonial is useful.Please thank 'the girls' for their care.
Best wishes
Sheelagh

"Richard has been my dentist for over twenty years – since he opened his practice in Newbury. His whole team are attentive, approachable and thoroughly professional.
The welcome one receives on arrival is warm and friendly. Chris makes an effort to be as flexible as possible in making convenient appointments and the care provided by all makes for a painless experience.

Richard always shows genuine interest and a great desire to achieve the best possible outcome. He is clearly interested and enthusiastic about his craft and is obviously fascinated by new techniques in dentistry. He explains clearly the treatment suggested and this inspires confidence.

I have recently undergone a lengthy and complex course of treatment where Richard’s meticulous preparation, technical skill and attention to detail throughout inspired trust. I am delighted with the successful outcome."

So if you know someone who would appreciate this level of personal care within 100 miles of Newbury, please pick up the phone and speak to Chris Charon on 01635 47757

Great Unsolicited Testimonial for our Teamwork

This wonderful testimonial was received today, addressed to our Dental Treatment Co-ordinator, Chris Charon. I'll use this tomorrow at the Jack O'Newbury BNI chapter meeting.

The background is that we used intravenous sedation for this lady's anxiety management and treatment. She needed a full morning with us. Here it is in her own words:


"Dear Chris, I am resting my gnashers at the moment but just want to say to you, Richard and those two lovely girls, a huge Thank You for yesterday.

Bearing in mind I had been dreading the day and when it finally arrived I just felt so helpless and anxious as I knew I had to go through with it but obviously didn’t want to!!!!


To my astonishment, you ALL made my day so calm, stress free and most importantly, pain free. I know Richard is just the best but don’t tell him ;-).

I am sooooo pleased with my new teeth I cant begin to tell you. They look perfect. Will talk to you soon.

Thank you again

Yve xx