Tuesday, December 21, 2010

Worth Fighting Through the Snow from Norway

Today I received this wonderful testimonial from a patient who I have only seen once before to discuss her options. She is an ex-pat, living in Norway, who found our details through our website.

Despite the heavy snow, she made her way here the day after her arrival in the UK on Friday last.
We completed her treatment using Twighlight Sleep Sedation on Saturday afternoon, December 18th during heavy snow here inNewbury. Here is her testimonial received this morning 21st December. I'll add her name once I receive her permission.

Dear Chris and Richard,


Just a quick note to say thank you so much for the treatment this afternoon. After about 12 years of avoiding any form of dental treatment, it was well worth fighting through the snow from Norway for my appointment. Trust and confidence are vital components needed to get me through the door of a dental surgery, and you succeeded where many others have failed!


I can now enjoy Christmas free of the constant nagging guilt of knowing I am ignoring my dental health, so thank you both once again. The appointment may have lasted several hours, but it seemed more like ten minutes, and I am blissfully free of any real memories about the treatment itself, which will make the next visit so much easier.

Wishing you both a very God Jul og Godt Nytt År (as they say in our neck of the woods)

Kindest regards,

Sue Budd

PS: added 22nd December

Feel free to use my testimonial.  Once again, many thanks.  I'm now facing another challenge: how to fight my way back through the snow to Norway - unfortunately via Heathrow ... fingers crossed!

So if you or someone you know wants to have an entirely different experience of dental care, why not make it a New Year's resolution?  Pick up the phone and speak to Chris Charon on 01635 47757 to arrange a FREE consultation over coffee WITH NO DENTAL CHECK-UP to discuss your requirements.

Wishing you all a Happy Christmas and a Smiley New Year

Monday, December 20, 2010

Our Jan 2011 Newsletter

Our Newsletter, designed to kick off the New Year, is at the printer now and will be sent out, by post, to a selected group of patients initially, to test their reaction.

In then meantime for those on-line here is a sneak preview.

I'll take the opportunity to wish you a Happy Christmas and a peaceful and healthy New Year





Friday, December 03, 2010

Richard Charon at Newbury Smilemakers: Our Latest Testimonial

What a great way to finish a cold and frosty day. This afternoon I received an e-mail with this lovely testimonial, from one of my patients. Someone I have been looking after for over 20 years.

It is true we all work hard to earn a living but sometimes it is nice to be appreciated too.


“During my recent routine check-up at Richard Charon’s practice, as Richard was doing his meticulous inspection round,  he paused to marvel at his own previous handy work, the bridgework reconstruction of my upper front teeth, which he did for me over 10 years ago.
…..and as he gave me the ‘ALL OK’, the occasion made me think of the impact that the bridge had made on the quality of my life. Remembering the bad old days of the partial dentures I used to have, with all the usual problems of food getting under the plate, and the denture’s annoying track record of breaking just before an important event or occasion, so as if to cause maximum possible embarrassment. The contrast with Richard’s reconstruction of my front teeth has been ‘10 years of trouble free normal life’ with teeth that feel and look as if they were my own natural teeth.”
 
“I first found Richard when he was in practice in Reading at my local and nearest surgery. But when he moved to his own clinic in Newbury, [in 1989] I had no hesitation in making the much longer journey so that I would continue to benefit from his skills and level of care which had made such a major impact on improving my dental health.
 
This experience made me wonder why do people just go to their nearest dentist irrespective of the range of services, skills or quality of care a dental practice may offer, yet most of us happily spend more time researching, travelling for miles and chasing for things a lot less important in life, like when we shop for new sofa!
 
Needless to say, I soon persuaded my wife to switch her dentist and she too is now delighted with the level of care and service she is getting at Richard’s Clinic with real visible improvements of her teeth.”

Many thanks Siamak for your kind words. I like the one about travelling for miles to find the right sofa. I'll have to remember that one.

So if you or someone you would like to benefit as this patient has, please don't hesitate to get in touch on 01635 47757 or to find out much more about us, relax and go to visit our website